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console


    <!DOCTYPE html>
    <html ng-app="WebUS">
    <head lang="en">
        <meta charset="utf-8"/>
        <meta http-equiv="Cache-Control" content="no-transform"/>
        
        <meta http-equiv="Cache-Control" content="no-siteapp"/>
        
        <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"/>
        <meta name="keywords" content="contact VectorBuilder, contact us, call VectorBuilder, email VectorBuilder"/>
        <meta name="description" content="Need custom DNA vectors or viruses? Contact us today and find how VectorBuilder's top custom cloning and virus packaging services can expedite your research."/>
        <meta name="renderer" content="webkit">
        <meta http-equiv="x-dns-prefetch-control" content="on">
        <link rel="dns-prefetch" href="//bio.vbio.top"/>
        <link rel="dns-prefetch" href="//bio.vb.vbio.top"/>
        <link rel="dns-prefetch" href="//pub.vbio.top"/>
        <link rel="dns-prefetch" href="//media.vbio.top"/>
        <link rel="shortcut icon" href="/favicon.ico" type="image/x-icon"/>
        <link rel="icon" href="/favicon.ico" type="image/x-icon"/>
        
        
        <title>Contact Us | VectorBuilder</title>
        <style>
            [ng-cloak], .ng-cloak {
                display: none !important;
            }
        </style>

        
            
                <link rel="stylesheet" href="//en.vectorbuilder.com/static/dist/web.en.base.min.f3764e975da1d5e9cdc5fb739c9b3403.css">
                <link rel="stylesheet" href="//en.vectorbuilder.com/static/dist/web.en.min.104dbf46700c5b67b07e4b81882e134d.css">
            
        
        

    </head>
    <body class="web-public web-en" data-spy="scroll" data-target="#scroll_menu" style="position: relative;"
          data-offset="80" cg-busy="[$root.addCartItemPromise, $root.saceCartPromise]">
    
    
        
<div id="header" ng-controller="HeaderCtrl" class="">

    
        <div class="footbtn">
            <a id="bonus-click" href="#" class="btn btn-xs" ng-click="feedbackOpen()"
               boat-tooltip="Give Feedback">Give Feedback</a>
        </div>
    

    <div class=""
         style="z-index: 1000; position: absolute; width: 100%; text-align: center; display: block; height: 100%; padding-top: 300px;"
         ng-show="reviewAccount">
        <div class="cg-busy cg-busy-animation">
            <div class="cg-busy cg-busy-backdrop"></div>
            <div class="cg-busy-default-wrapper"
                 style="position: absolute; top: 0px; left: 0px; right: 0px; bottom: 0px;">

                <div class="cg-busy-default-sign">

                    <div class="cg-busy-default-spinner">
                        <div class="bar1"></div>
                        <div class="bar2"></div>
                        <div class="bar3"></div>
                        <div class="bar4"></div>
                        <div class="bar5"></div>
                        <div class="bar6"></div>
                        <div class="bar7"></div>
                        <div class="bar8"></div>
                        <div class="bar9"></div>
                        <div class="bar10"></div>
                        <div class="bar11"></div>
                        <div class="bar12"></div>
                    </div>

                    <div class="cg-busy-default-text ng-binding">Please Wait...</div>

                </div>

            </div>
        </div>
    </div>

    <div class="container mt-5">
        
        
        
        
        

        
        
        <div class="row">
            <div class="col-xs-12">
                <div class="pull-left" id="header-left">
                    <a href="/" class="pull-left">
                        
                            <img class="pl6" alt="vectorbuilder-logo" src="/static/img/web/us/public/vectorbuilder3.png">
                        
                    </a>

                    
                </div>
                <div class="pull-right" id="header-right">
                    <div id="header-right-top" class="ng-cloak">
                        
                            <div id="login" class="pull-left" ng-show="!account.info.is_login===true">
                                <div style="display: inline">
                                    <a id="login-btn" href ng-click="openLogin()">
                                        Login
                                    </a>
                                    or&nbsp;
                                    <a href
                                       ng-click="openRegister()" class="register">
                                        Register
                                    </a>
                                </div>
                            </div>
                        
                        <div id="login" class="pull-left header-logout dropdown"
                             ng-show="account.info.is_login===true">
                            <a href ng-mouseover="dropHide=false" class="user-display">
                                {[ pub.CFG.LANG !== 'CN' ? account.info.display : account.info.first_name !== '' ? account.info.first_name : account.info.display ]}
                            </a>

                            <div class="dropdown-menu user-name" ng-class="{'dropHide': dropHide}" ng-click="dropHide=true">
                                <a id="profile-email" ng-if="account.info.username"
                                   href="/account.html">
                                    {[ account.info.username ]}
                                </a>
                            </div>

                        </div>
                        <div class="header-logout pull-left" ng-show="account.info.is_login===true">
                            |
                            <a href ng-click="account.logout()" id="logout-link">
                                Logout
                            </a>
                        </div>

                        <div class="pull-right dropdown version-switch ml25">
                            
                                <a href="" class="dropdown-toggle" data-toggle="dropdown"
                                   data-hover="dropdown" data-delay="0" data-close-others="false">
                                    <img class="img-responsive" src="/static/img/web/us/public/EN-flag.png" alt="">
                                    <i class="fa fa-caret-down"></i>
                                </a>
                            
                            <ul class="dropdown-menu dropdown-menu-right dropdown-version">
                                <li ng-repeat="site in sites">
                                    <a ng-class="{'disabled': site.disable}" href="" ng-click="versionSwitchConfirm(site)">{[site.name]}</a>
                                </li>
                            </ul>
                        </div>

                        <div class="pull-right dropdown shopping-cart ml25" id="shopping-cart">
                            <a id="btn-cart" data-toggle="dropdown" data-hover="dropdown" class="dropdown-toggle"
                               ng-click="viewCart()">
                                <span class="btn-cart" ng-if="cart.selectedQty == 0 || cart.selectedQty == null">
                                    
                                    <i class="icon-shopping-cart"> </i>
                                    <span class="count">0</span>
                                </span>
                                <span class="btn-cart ng-cloak" ng-if="cart.selectedQty > 0">
                                    <i class="icon-shopping-cart"> </i>
                                    <span class="active count" ng-bind="cart.selectedQty"></span>
                                </span>
                            </a>
                            <!-- BEGIN 购物车为空 -->
                            <ul class="dropdown-menu dropdown-cart" ng-if="cart.qty == 0 || cart.qty == null"
                                style="min-width: 500px">
                                <li class="msg-cart">
                                    <!-- BEGIN 文字部分 -->
                                    <div class="text-center text-heading mt0">Your Shopping Cart is empty</div>
                                    <div class="text-body ml0 mr0 mb0">
                                        You can fill it in several ways:<br/>
                                        <ul class="ul-format pb10">
                                            <li>After designing a vector, add it to your cart.
                                            </li>
                                            <li>
                                                
                                                    Retrieve your saved vectors by going to menu item
                                                    "<a href="/account.html">My Account</a>" &gt;
                                                    "<a href="/account/collection/vector.html">My Saved Designs - Vectors</a>",
                                                    and add selected vectors to your cart.
                                                
                                            </li>
                                        </ul>
                                        Note: If a vector's price is not calculated automatically, you will need to inquire this information before you can add the vector to your cart.
                                    </div>
                                    <!-- END 文字部分 -->
                                </li>
                            </ul>
                            <!-- END 购物车为空 -->
                            <!-- BEGIN 购物车不为空 -->
                            <ul class="dropdown-menu dropdown-cart ng-cloak fs12" ng-if="cart.qty > 0">
                                <div class="text-center fs14">
                                    <div>
                                        <strong>Subtotal</strong>
                                        ({[cart.selectedQty]}
                                        {[cart.selectedQty===1?('item'|boatFixI18n|translate):('items'|boatFixI18n|translate)]}):
                                        <strong ng-bind="cart.selectedSubtotal | areaCurrency"
                                                class="red fs16"></strong>
                                    </div>
                                    <a href="/cart.html" class="btn btn-vb">
                                        View Cart & Checkout
                                    </a>
                                </div>
                            </ul>
                            <!-- END 购物车不为空 -->
                        </div>
                        <div id="account-title" class="pull-right mr10 dropdown">
                            <a href="/account.html" data-hover="dropdown"
                               class="btn btn-xs btn-account dropdown-toggle mr0">
                                My Account
                            </a>

                            <div class="dropdown-menu dropdown-account">
                                <div class="row m0">
                                    <div class="col-xs-12 simple-list">
                                        <ul class="list-unstyled">
                                            <label class="title">My Saved Designs</label>
                                            
                                            <li>
                                                <a href="/account/collection/vector.html">
                                                    Vectors
                                                </a>
                                            </li>
                                            
                                                <li>
                                                    <a href="/account/collection/service-proposal.html">
                                                        Service Proposals
                                                    </a>
                                                </li>
                                            
                                            <label class="title mt10">
                                                My Inquiries
                                            </label>
                                            <ul class="list-unstyled">
                                                <li>
                                                    <a href="/account/business/inquiry.html">
                                                        Price Inquiries
                                                        <span class="badge badge-info" ng-if="messages.price_inquiry.length > 0">
                                                            {[messages.price_inquiry.length]}
                                                        </span>
                                                    </a>
                                                </li>
                                                <li>
                                                    <a href="/account/business/request.html">
                                                        Design Requests
                                                        <span class="badge badge-info" ng-if="messages.design_request.length > 0">
                                                            {[messages.design_request.length]}
                                                        </span>
                                                    </a>
                                                </li>
                                            </ul>
                                            <label class="title mt10">
                                                My Business
                                            </label>
                                            <ul class="list-unstyled">
                                                <li>
                                                    <a href="/account/business/quote.html">
                                                        Quotes
                                                    </a>
                                                </li>
                                                <li>
                                                    <a href="/account/business/order.html">
                                                        Orders
                                                        <span class="badge badge-info" ng-if="messages.project_progress_inquiry.length > 0">
                                                            {[messages.project_progress_inquiry.length]}
                                                        </span>
                                                    </a>
                                                </li>
                                                
                                                    <li>
                                                        <a href="/account/business/invoice.html">
                                                            Invoices
                                                        </a>
                                                    </li>
                                                
                                                
                                                
                                                    <li>
                                                        <a href="/account/business/order-request.html">
                                                            Order Requests
                                                        </a>
                                                    </li>
                                                
                                                
                                                
                                                    <li>
                                                        <a href="/account/business/store-credit.html">
                                                            Store Credit
                                                        </a>
                                                    </li>
                                                
                                            </ul>
                                            <label class="title mt10">
                                                My Information
                                            </label>
                                            <ul class="list-unstyled">
                                                <li>
                                                    <a href="/account/basic/message-center.html">
                                                        Message Center
                                                        <span class="badge badge-info" ng-if="messageTotal > 0">
                                                            {[messageTotal]}
                                                        </span>
                                                    </a>
                                                </li>
                                                <li>
                                                    <a href="/account/basic/profile.html">
                                                        Profile
                                                    </a>
                                                </li>
                                                <li ng-if="pub.CFG.LANG === 'CN'">
                                                    <a href="/account/basic/contact-information.html">
                                                        Contact information
                                                    </a>
                                                </li>
                                                <li>
                                                    <a href="/account/basic/contact.html">
                                                        Contacts
                                                    </a>
                                                </li>
                                                
                                                <li ng-if="pub.CFG.LANG == 'CN'">
                                                    <a href="/account/basic/invoice.html">
                                                        Pro-Forma Invoices
                                                    </a>
                                                </li>
                                            </ul>
                                            
                                        </ul>
                                    </div>
                                </div>
                            </div>
                        </div>
                            <div id="account-title" class="pull-right mr10 dropdown" ng-if="account.info.is_dealer">
                                <a data-hover="dropdown"
                                   class="btn btn-xs btn-account dropdown-toggle mr0 dist">
                                    Distributor Portal
                                </a>

                                <div class="dropdown-menu dropdown-account">
                                    <div class="row m0">
                                        <div class="col-xs-12 simple-list">
                                            <label class="title">
                                                My Territory
                                            </label>
                                            <ul class="list-unstyled">
                                                <li>
                                                    <a href="/dealer/territory/users.html">
                                                        Users
                                                    </a>
                                                </li>
                                                <li>
                                                    <a href="/dealer/territory/quotes.html">
                                                        Order Requests
                                                    </a>
                                                </li>
                                                <li>
                                                    <a href="/dealer/territory/orders.html">
                                                        Orders
                                                    </a>
                                                </li>
                                                <li>
                                                    <a href="/dealer/territory/shipments.html">
                                                        Shipments
                                                    </a>
                                                </li>
                                                <li>
                                                    <a href="/dealer/territory/bundled-shipments.html">
                                                        Bundled Shipments
                                                    </a>
                                                </li>
                                                
                                                    <li>
                                                        <a href="/dealer/territory/price-inquiries.html">
                                                            Price Inquiries
                                                        </a>
                                                    </li>
                                                    <li>
                                                        <a href="/dealer/territory/design-requests.html">
                                                            Design Requests
                                                        </a>
                                                    </li>
                                                
                                            </ul>
                                            <label class="title mt10">
                                                Financial Information
                                            </label>
                                            <ul class="list-unstyled">
                                                
                                                    <li ng-if="account.info.is_top_dealer">
                                                        <a href="/dealer/financial/invoices.html">
                                                            Invoices
                                                        </a>
                                                    </li>
                                                    <li>
                                                        <a href="/dealer/financial/order-based-invoices.html">
                                                            Order Based Invoices
                                                        </a>
                                                    </li>
                                                

                                            </ul>
                                        </div>
                                    </div>
                                </div>
                            </div>
                    </div>
                </div>
            </div>
        </div>
    </div>
    <div class="public-nav">
        









<div id="nav" class="container">
    <div class="inline">
        <ul class="nav nav-pills">
            <li id="home">
                <a href="/" class="">
                    <img src="/static/img/web/us/public/icon-home.png" alt=""
                             style="margin-top:-2px;margin-left:-2px;"/>
                </a>
            </li>
            <li id="design" class="dropdown">
                <a href="" class=" dropdown-toggle"
                   data-delay="0"
                   data-toggle="dropdown" data-hover="dropdown">
                    <span>Design Vector</span>
                    <i class="fa fa-caret-down pink-icon"></i>
                </a>

                <div class="dropdown-menu dropdown-menu-left"
                     ng-class="{'dropHide': dropHide}"
                     ng-click="dropHide=true">
                    <ul class="list-unstyled ">
                        <li>
                            <a href="/design.html">
                                Design My Vector
                            </a>
                        </li>
                        <li>
                            <a href="/design/request.html">
                                Send Design Request
                            </a>
                        </li>
                        
                            <li>
                                <a href="/search/gene.html">
                                    Find Popular Vectors
                                </a>
                            </li>
                        
                        
                        <li>
                            <hr class="mt5 mb5 ml5 mr5"/>
                        </li>
                        <li>
                            <a href="/design/retrieve.html">
                                Retrieve Vector Information
                            </a>
                        </li>
                        <li>
                            <a href="/design/retrieve/proposal.html">
                                Retrieve Service Proposal
                            </a>
                        </li>

                    </ul>
                </div>
            </li>

            <li id="service-products" class="dropdown">
                <a href="/products-services.html"
                   class=" dropdown-toggle"
                   data-toggle="dropdown" data-hover="dropdown" data-delay="0">
                    <span>Products & Services</span>
                    <i class="fa fa-caret-down pink-icon"></i>
                </a>

                <div class="dropdown-menu dropdown-menu-center w500">
                    <div class="service-content float-left">
                    <ul class="list-unstyled pl5 float-left">
                        <label class="title">Services</label>
                        
                        
                        <li class="ml10">
                            <a href="/products-services/service/vector-construction.html">
                                Vector Construction

                            </a>
                        </li>
                        
                        
                        
                        <li class="ml10">
                            <a href="/products-services/service/virus-packaging.html">
                                Virus Packaging

                            </a>
                        </li>
                        
                        
                        
                        <li class="ml30">
                            <a href="/products-services/service/lentivirus-packaging.html">
                                Lentivirus Packaging
                            </a>
                        </li>
                        
                        
                        
                        <li class="ml30">
                            <a href="/products-services/service/aav-packaging.html">
                                AAV Packaging
                            </a>
                        </li>
                        
                        
                        
                        <li class="ml30">
                            <a href="/products-services/service/adenovirus-packaging.html">
                                Adenovirus Packaging
                            </a>
                        </li>
                        
                        
                        
                        <li class="ml30">
                            <a href="/products-services/service/mmlv-retrovirus-packaging.html">
                                MMLV Retrovirus Packaging
                            </a>
                        </li>
                        
                        
                        
                        <li class="ml30">
                            <a href="/products-services/service/baculovirus-packaging.html">
                                Baculovirus Packaging
                            </a>
                        </li>
                        
                        
                        
                        <li class="ml10">
                            <a href="/products-services/service/library-construction.html">
                                Pooled Library Construction

                            </a>
                        </li>
                        
                        
                        
                        <li class="ml10">
                            <a href="/products-services/service/bac-modification-recombineering.html">
                                BAC Modification (Recombineering)

                            </a>
                        </li>
                        
                        
                        
                        <li class="ml10">
                            <a href="/products-services/service/mutagenesis-for-vectors.html">
                                Mutagenesis (for Vectors)

                            </a>
                        </li>
                        
                        
                        
                        <li class="ml10">
                            <a href="/products-services/service/plasmid-dna-preparation.html">
                                Plasmid DNA Preparation

                            </a>
                        </li>
                        
                        
                        
                        <li class="ml10">
                            <a href="/products-services/service/stable-cell-line-generation.html">
                                Stable Cell Line Generation

                            </a>
                        </li>
                        
                        
                    </ul>
                    </div>
                    <hr class="hr-column"/>
                    <div class="product-content float-left">
                    <ul class="list-unstyled pl5">
                        <label class="title">Products</label>
                        
                        <li class="ml10">
                            <a href="/products-services/product/pooled-shrna-libraries.html">
                                Pooled shRNA Libraries
                            </a>
                        </li>
                        
                        <li class="ml10">
                            <a href="/products-services/product/dual-grna-crispr-libraries.html">
                                Dual-gRNA CRISPR Libraries
                            </a>
                        </li>
                        
                    </ul>
                        </div>
                </div>
            </li>
            <li id="tools" class="dropdown">
                <a href="" data-toggle="drodown" data-hover="dropdown" data-delay="0"
                   class="dropdown-toggle ">
                    <span>Tools</span>
                    <i class="fa fa-caret-down pink-icon"></i>
                </a>

                <div class="dropdown-menu dropdown-menu-center">
                    <ul class="list-unstyled">
                        <li>
                            <a id="seq-alignment-link" ng-click="pub.gtag('event', 'seqAlignmentLink:click')"
                               href="/tool/sequence-alignment.html">
                                Sequence Alignment
                            </a>
                        </li>
                        <li>
                            <a id="nucleic-acid-dot-plot-link"
                               ng-click="pub.gtag('event', 'nucleicAcidDotPlotLink:click')"
                               href="/tool/nucleic-acid-dot-plot.html">
                                Nucleic Acid Dot Plot
                            </a>
                        </li>
                        <li>
                            <a id="shRNA-target-design-link"
                               ng-click="pub.gtag('event', 'shRNATargetDesignLink:click')"
                               href="/tool/shrna-target-design.html">
                                shRNA Target Design
                            </a>
                        </li>
                        <li>
                            <a id="codon-optimization-link"
                               ng-click="pub.gtag('event', 'codonOptimizationLink:click')"
                               href="/tool/codon-optimization.html">
                                Codon Optimization
                            </a>
                        </li>
                        <li>
                            <a id="gc-content-calculator-link"
                               ng-click="pub.gtag('event', 'gcContentCalculatorLink:click')"
                               href="/tool/gc-content-calculator.html">
                                GC Content Calculator
                            </a>
                        </li>
                        <li>
                            <a id="dna-secondary-structure-link"
                               ng-click="pub.gtag('event', 'dnaSecondaryStructureLink:click')"
                               href="/tool/dna-secondary-structure.html">
                                DNA Secondary Structure
                            </a>
                        </li>
                        <li>
                            <a id="dna-reverse-complement-link"
                               ng-click="pub.gtag('event', 'dnaReverseComplementLink:click')"
                               href="/tool/dna-reverse-complement.html">
                                DNA Reverse Complement
                            </a>
                        </li>
                        <li>
                            <a id="dna-translation-link"
                               ng-click="pub.gtag('event', 'dnaTranslationLink:click')"
                               href="/tool/dna-translation.html">
                                DNA Translation
                            </a>
                        </li>
                    </ul>
                </div>
            </li>


            <li id="support" class="dropdown">
                <a href="/support.html" data-toggle="dropdown" data-hover="dropdown"
                   class="active dropdown-toggle" data-delay="0">
                    <span>Support</span>
                    <i class="fa fa-caret-down green-icon"></i>
                </a>

                <div class="dropdown-menu dropdown-menu-center">
                    <ul class="list-unstyled">
                        <li>
                            <a href="/support/place-order.html">
                                Place Order
                            </a>
                        </li>

                        <li>
                            <a href="/support/pay-invoice.html">
                                Pay Invoice
                            </a>
                        </li>
                        <li>
                            <a href="/support/track-shipment.html">
                                Track Shipment
                            </a>
                        </li>
                        <li>
                            <a href="/support/retrieve-coa.html">
                                Retrieve COA
                            </a>
                        </li>
                        
                            <li>
                                <a href="/support/store-credit.html">
                                    Purchase Store Credit
                                </a>
                            </li>
                        
                        
                        <li>
                            <a href="/material-submission.html">
                                Materials Submission Form
                            </a>
                        </li>
                        
                        
                            <li>
                                <hr class="mt5 mb5 ml5 mr5"/>
                            </li>
                            <li>
                                <a href="/support/contact.html">
                                    Contact Us
                                </a>
                            </li>
                            
                                <li>
                                    <a href="/support/promotions.html">
                                        Promotions
                                    </a>
                                </li>
                            
                            
                            <li>
                                <a href="/support/careers.html">
                                    Careers
                                </a>
                            </li>
                            
                        
                        
                            <li>
                                <hr class="mt5 mb5 ml5 mr5"/>
                            </li>
                            <li>
                                <a href="http://v1.vectorbuilder.com" class="pink" rel="nofollow">
                                    Go to VectorBuilder 1.0
                                </a>
                            </li>
                            <li>
                                <a class="pink" href="" ng-click="notifyVer2Url()">
                                    Show Version Update Tips
                                </a>
                            </li>
                        
                    </ul>
                </div>
            </li>
            <li id="help" class="dropdown">
                <a href="" data-toggle="dropdown" data-hover="dropdown" data-delay="0"
                   class="dropdown-toggle ">
                    <span>Learning Center</span>
                    <i class="fa fa-caret-down green-icon"></i>
                </a>

                <div class="dropdown-menu dropdown-menu-right ">

                    <ul class="list-unstyled pl5">
                        <label class="title">VectorBuilder Help</label>
                        <li>
                            <a href="/learning-center/video-tutorials/vectorbuilder-in-99-seconds.html">
                                Video Tutorials
                            </a>
                        </li>
                        <li>
                            <a href="/learning-center/how-to-use.html">
                                How to Use VectorBuilder
                            </a>
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            export: true,
            display: {
                name: true,
                len: true,
                scale: true,
                markerLabel: true,
                labelType: false,
                seqSelect: true
            },
            markerClick: false
        };

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            fullLen: false,
            residue: false,
            selLen: false,
            lineSize: false,
            readonly: true
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